Specialist Installers and Suppliers of
Monitored CCTV
Terms and Conditions - Platinum Asset Protection Ltd
Last updated: August 2026
1. Introduction
These Terms and Conditions govern your use of the Platinum Asset Protection Ltd website located at www.papltd.co.uk and any services provided by Platinum Asset Protection Ltd.
By accessing our website or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our website or services.
Platinum Asset Protection Ltd is a company registered in England and Wales. Our registered office is at 2a Antler Complex, Bruntcliffe Road, Morley, Leeds, LS27 0JG.
Definitions
In these Terms and Conditions:
“Company”, “We”, “Us”, or “Our” refers to Platinum Asset Protection Ltd.
“Client”, “You”, or “Your” refers to the individual or organisation accessing our website or engaging our services.
“Services” refers to all security services provided by Platinum Asset Protection Ltd, including but not limited to CCTV tower hire, remote monitoring, vacant property security, access control installation, thermal camera services, and the Platinum Health and Safety Package.
“Website” refers to www.papltd.co.uk and all associated pages.
“Agreement” refers to any contract entered into between the Company and the Client for the provision of Services.
Use of Website
- 1. You may use our website for lawful purposes only. You must not use our website in any way that breaches any applicable local, national, or international law or regulation.
- 2. You must not use our website to transmit any unsolicited or unauthorised advertising or promotional material, or any other form of similar solicitation.
- 3. You must not attempt to gain unauthorised access to any part of our website, the server on which our website is stored, or any server, computer, or database connected to our website.
- 4. We reserve the right to suspend or terminate your access to our website at any time without notice if we believe you have breached these Terms and Conditions.
Services
- 1. All Services provided by Platinum Asset Protection Ltd are subject to a separate written agreement between the Company and the Client. The terms of that agreement, including pricing, duration, and scope of services, will be set out in a formal contract or service agreement.
- 2. We reserve the right to refuse or withdraw Services at our discretion.
- 3. Any quotations provided by the Company are valid for 30 days from the date of issue unless otherwise stated in writing.
- 4. All Services are subject to a site assessment prior to deployment. The Company reserves the right to amend the scope or cost of Services following a site assessment if the requirements differ from those originally described by the Client.
Payment Terms
- 1. Payment terms will be set out in the service agreement or invoice provided to the Client.
- 2. Unless otherwise agreed in writing, invoices are due for payment within 30 days of the invoice date.
- 3. The Company reserves the right to charge interest on overdue invoices at a rate of 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
- 4. All prices are exclusive of VAT unless otherwise stated. VAT will be charged at the applicable rate at the time of invoicing.
- 5. The Company reserves the right to suspend Services where payment is overdue without liability to the Client.
Equipment and Installations
- 1. All equipment deployed by the Company as part of a hire agreement remains the property of Platinum Asset Protection Ltd at all times.
- 2. The Client is responsible for the safe keeping of any equipment deployed at their premises or site and must not tamper with, move, or interfere with any equipment without prior written consent from the Company.
- 3. The Client is liable for any damage to, or loss of, Company equipment while it is deployed at their site, unless such damage or loss is caused by the proven negligence of the Company.
- 4. Upon termination of a hire agreement, all Company equipment must be made available for collection at a time agreed between the parties. The Client must provide reasonable access to the site for the purposes of equipment retrieval.
- 5. For permanently installed systems, the Company provides installation and commissioning services. Ownership of installed equipment will be confirmed in the relevant service agreement.
Monitoring Services
- 1. Remote monitoring services are provided on a 24/7 basis subject to the terms of the relevant service agreement.
- 2. The Company will make reasonable efforts to respond to alerts and incidents promptly. However, response times may be affected by factors outside our reasonable control, including but not limited to network connectivity issues, power outages, or third party failures.
- 3. The Company is not liable for any loss or damage arising from an incident that occurs during a period where monitoring services are interrupted due to circumstances outside our reasonable control.
- 4. The Client is responsible for ensuring that accurate keyholder and emergency contact details are provided to the Company and kept up to date at all times.
Liability
- 1. Nothing in these Terms and Conditions excludes or limits the Company’s liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
- 2. Subject to clause 8.1, the Company’s total liability to the Client in connection with the Services, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total fees paid by the Client to the Company in the 12 months preceding the event giving rise to the claim.
- 3. The Company shall not be liable to the Client for any loss of profit, loss of business, loss of revenue, loss of anticipated savings, or any indirect or consequential loss arising in connection with the Services.
- 4. The Company does not guarantee that the provision of Services will prevent all theft, damage, trespass, or other incidents at the Client’s site. The Services are provided as a deterrent and monitoring solution and not as an absolute guarantee of security.
Intellectual Property
- 1. All content on our website, including but not limited to text, images, logos, graphics, and video, is the property of Platinum Asset Protection Ltd or its licensors and is protected by copyright and other intellectual property laws.
- 2. You may not reproduce, distribute, modify, or republish any content from our website without our prior written consent.
- 3. The Platinum Asset Protection name, logo, and all associated branding are the property of Platinum Asset Protection Ltd.
Confidentiality
- 1. Both parties agree to keep confidential any information disclosed by the other party in connection with the Services that is identified as confidential or that a reasonable person would consider to be confidential.
- 2. This obligation of confidentiality does not apply to information that is or becomes publicly available other than through breach of this clause, or that is required to be disclosed by law or regulation.
Termination
- 1. Either party may terminate a service agreement by giving the notice period specified in the relevant service agreement.
- 2. The Company may terminate a service agreement immediately on written notice if the Client fails to pay any sum due and such failure continues for 14 days after written notice requiring payment.
- 3. Upon termination of a service agreement, the Client must pay all outstanding sums due to the Company and provide access to the site for the retrieval of any Company equipment.
Force Majeure
The Company shall not be liable for any failure or delay in performing its obligations where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, fire, flood, storm, war, terrorism, civil unrest, government action, or failure of telecommunications networks.
Governing Law
These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim.
Changes to These Terms
We reserve the right to update or amend these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services following any changes constitutes your acceptance of the updated terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Platinum Asset Protection Ltd 2a Antler Complex Bruntcliffe Road Morley Leeds LS27 0JG
Telephone: 0800 334 5687 Email: info@papltd.co.uk Website: www.papltd.co.uk
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