Specialist Installers and Suppliers of
Monitored CCTV
PRIVACY POLICY - Platinum Asset Protection Ltd
Last updated: August 2026
1. Introduction
Platinum Asset Protection Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at www.papltd.co.uk or engage with our services.
We are the data controller responsible for your personal data. Our registered office is at 2a Antler Complex, Bruntcliffe Road, Morley, Leeds, LS27 0JG.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully. If you have any questions, contact us using the details provided at the end of this document.
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
Identity Data: Your name, job title, and company name when you contact us or engage our services.
Contact Data: Your email address, telephone number, and postal address.
Enquiry and Communication Data: The content of any messages, enquiries, or correspondence you send to us via our website, email, or telephone.
Technical Data: Your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform when you visit our website.
Usage Data: Information about how you use our website, including pages visited, time spent on pages, and links clicked.
CCTV and Monitoring Data: Where our monitoring services are deployed at your site or property, footage and alert data captured by our equipment may be processed as part of the provision of our services. This is subject to a separate data processing agreement where applicable.
3. How We Collect Your Personal Data
We collect personal data through the following means:
Direct interactions: When you contact us via our website contact form, telephone, email, or in person.
Automated technologies: When you visit our website, we may automatically collect technical and usage data through cookies and similar technologies.
Third parties: We may receive data from third parties such as analytics providers, advertising networks, and search information providers
4. How We Use Your Personal Data
We use your personal data for the following purposes:
- 1. To respond to enquiries and provide quotations for our services.
- 2. To enter into and perform contracts with you for the provision of security services.
- 3. To provide and manage the services we have agreed to deliver, including deployment of equipment, monitoring, and inspections.
- 4. To send you information about our services where you have consented
to receive such communications or where we have a legitimate interest in doing so. - 5. To comply with legal and regulatory obligations.
- 6. To improve our website and services through analysis of usage data.
- 7. To detect and prevent fraud or other criminal activity.
5. Legal Basis for Processing
We process your personal data on the following legal grounds:
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate interests: Where processing is necessary for our legitimate business interests, such as responding to enquiries, improving our services, and marketing our services to existing and prospective clients, provided those interests are not overridden by your rights and interests.
Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose.
6. Cookies
Our website uses cookies to distinguish you from other users and to improve your experience. Cookies are small text files placed on your device by websites you visit.
We use the following types of cookies:
Strictly necessary cookies: Required for the operation of our website. These cannot be switched off.
Analytical cookies: Allow us to recognise and count the number of visitors and see how visitors move around our website.
Marketing cookies: Used to track visitors across websites to allow us to show relevant advertising.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
7. Data Sharing and Third Parties
We may share your personal data with the following categories of third parties:
Service providers who assist us in operating our business and delivering our services, such as IT support, monitoring centres, and inspection partners.
Professional advisers including solicitors, accountants, and insurers.
Regulatory and law enforcement authorities where we are required to do so by law.
We do not sell your personal data to third parties. Any third party with whom we share data is required to process it in accordance with UK GDPR and to implement appropriate security measures.
8. International Data Transfers
We primarily process and store your personal data within the United Kingdom. Where data is transferred outside the UK, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements, such as adequacy decisions or standard contractual clauses.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
In general, we retain:
Client and contract records for a minimum of 6 years following the end of the contract, in line with standard limitation periods under the Limitation Act 1980.
Enquiry and communication data for up to 2 years from the date of the enquiry if no contract is entered into.
CCTV and monitoring footage in accordance with the terms of the relevant service agreement, typically for a period of 31 days unless otherwise agreed. Website analytics data for up to 26 months.
10. Your Rights
Under UK GDPR you have the following rights in relation to your personal data:
Right of access: You have the right to request a copy of the personal data we hold about you.
Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to erasure: You have the right to request that we delete your personal data in certain circumstances.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format in certain circumstances.
Right to object: You have the right to object to the processing of your personal data where we are relying on legitimate interests as the legal basis for processing.
Right to withdraw consent: Where we are processing your personal data on the basis of your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 13 of this policy. We will respond to your request within one month of receipt.
11. Data Security
We have implemented appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
These measures include encrypted data storage, secure access controls, staff training on data protection, and regular review of our security practices.
While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your personal data.
12. Complaints
If you have concerns about how we handle your personal data, we encourage you to contact us in the first instance so we can address your concerns.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Telephone: 0303 123 1113 Website: www.ico.org.uk
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us:
Platinum Asset Protection Ltd 2a Antler Complex Bruntcliffe Road Morley Leeds LS27 0JG
Telephone: 0800 334 5687 Email: info@papltd.co.uk Website: www.papltd.co.uk
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